Shipping policy

Shipping Policy

Thank you for shopping with Savoy Accessories & Keepsakes. We carefully prepare each order and will send tracking information once your package ships.

Order Processing

Orders are typically processed within [1–3 business days]. Processing times may be longer during holidays, sales, or periods of high order volume.

Personalized or made-to-order items may require additional processing time. Any special processing time will be noted on the product page.

Shipping Rates and Delivery Times

Available shipping options and rates are shown at checkout based on your delivery address and order size.

Estimated delivery times after your order ships are:

Standard shipping: [3–7 business days]
Expedited shipping: [1–3 business days, if offered]

Delivery estimates are provided by the carrier and are not guaranteed. Business days do not include weekends or holidays.

Tracking Information

Once your order ships, you’ll receive an email with tracking information. Please allow [24–48 hours] for tracking details to update.

Incorrect or Incomplete Addresses

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at support@savoyaccessoriesandkeepsakes.com. We may not be able to change the address after the order has shipped.

Savoy Accessories & Keepsakes is not responsible for packages delayed or returned because of an incorrect or incomplete address.

Delayed, Lost, or Damaged Packages

If your package appears delayed, please check the tracking information first. If it has been marked delivered but you cannot find it, check with household members, neighbors, and your local carrier.

If your order arrives damaged, contact us at support@savoyaccessoriesandkeepsakes.com within three (3) days of delivery and include your order number and photos of the damage so we can review the issue.